/ Lead qualifier + voice · live in 4–6 weeks
For aesthetic practices and medspas
Every lead answered in under a minute. Every consult prepped.
An AI agent that qualifies, books and preps, on infrastructure designed for clinics that handle sensitive patient data, with a DPA signed before anything real flows.
You'll talk to an engineer, not a salesperson. We leave with a go/no-go.
[01]The pain
/ Data · 2026 industry surveys
The lead doesn't wait. The compliance does.
Medspas have the highest no-show cost in the service industry and the strictest compliance line. Both problems start at the same place: the unanswered first contact.
less likely to convert after the 5-minute mark
If the laser is on or the front desk is checking someone out, a fresh lead goes cold faster than the cream rinses off.
average no-show cost per medspa, $42,640 a year
Empty treatment rooms are the most expensive piece of real estate you own. Without multi-touch confirmation, margins evaporate.
consults aren't actually candidates
Wrong skin type, wrong expectations, wrong medication. Time burned that could have gone to a real candidate, if anyone had asked the right questions upfront.
every vendor touching patient data must sign one
Most chatbots can't sign a proper Data Processing Agreement. We can, and do, before any real patient data flows.
[02]What the agent does
/ Inside a strict clinical perimeter
Lead in, prepped patient out. Nothing clinical in between.
What the agent owns and what it deliberately doesn't are written into the contract before anything goes live. The list below is the menu, the diagnostic decides which items end up on the table for your clinic.
/ 01
Lead qualifier
Asks the questions in the right order: interest, first-time or returning, relevant conditions, timeframe, rough budget. Hands the result to your team scored and ready.
/ 02
Consult booking
Books straight into Boulevard/Mindbody/Zenoti against the right provider's calendar. Holds the slot only when the lead is qualified. No junk on the schedule.
/ 03
Prep & reminders
Multi-touch confirmation 7d / 48h / 2h before, with the prep instructions specific to the treatment: no sun, no retinol, no makeup, fasted, etc.
/ 04
Re-engagement
Dormant leads at 30 / 60 / 90 days get a sequence tuned to their original interest. Quiet, not pushy. Designed to recover a meaningful share of leads that would otherwise go cold.
/ 05
Human handoff
The moment a question crosses into medical advice or handling of patient data outside the contracted scope, the agent escalates to a named human with full context. No grey area.
[03]How it sounds
/ Real example · web chat
Qualified, booked and prepped, in five turns.
Notice what the agent doesn't ask: anything clinical that should come from your provider. Notice what it does ask: only what we need to decide if this is a fit.
Refine Medspa
Auphere Agent · Web + WhatsApp · online
Hi, I'm thinking about laser hair removal for my underarms. What's the price?
Happy to help. A few quick questions first so I quote you accurately and check you're a candidate. Is this your first laser session, or have you done it before?
First time. I do have melasma though. Does that matter?
It can affect which laser we use. Let me hold a free 15-min consult with Dr. Patel, she'll confirm the right approach and quote you on the spot. I have Thursday 4pm or Saturday 11am.
Booked ✓ Sat 11am. I'll send prep notes 48h before. Short version: no sun, no self-tanner, shave morning of.
[04]It plugs into the stack you already run
/ Boulevard · Mindbody · Zenoti · Vagaro · GoHighLevel · HubSpot · more
Your PMS, your CRM, your booking flow.
Every common medspa system is supported. We sign a DPA with every vendor that touches patient data before the agent ever sees a real record.
[05]What you should expect
/ Ranges · not guarantees
The three numbers a clinic owner actually watches.
Brackets that hold up against medspa benchmarks for response, conversion and prep-driven no-shows. The diagnostic turns them into the specific targets we sign for in the contract, against your last three months of data.
<1 min
lead response · 24/7
+20% to +35%
lead → booked consult
−30% to −50%
no-shows with prep sequence
Honest ranges grounded in industry research. Not guarantees. The diagnostic sets the targets we measure against.
[06]Questions medspa owners ask
/ Plain answers
What medspa owners ask before they trust us with leads.
We operate on EU-hosted infrastructure that meets the relevant technical safeguards (encryption in transit and at rest, tenant isolation, audit logging) and use zero-retention LLM APIs. We sign a DPA with every clinic before any real patient data flows through the agent. Your conversation data is never used to train models we sell to other clients. If your operation has specific regulatory requirements beyond GDPR, we'll map them out during the diagnostic and tell you upfront whether we're a fit.
Want a working demo with your protocols?
We can stand up a demo with your treatments and qualifying questions within a week of the diagnostic. No real patient data involved, synthetic data only.