For aesthetic practices and medspas
Every lead answered in under a minute. Every consult prepped.
An AI agent that qualifies, books and preps, on infrastructure designed for clinics that handle sensitive patient data, with a DPA signed before anything real flows.
You'll talk to an engineer, not a salesperson. We leave with a go/no-go.
The lead doesn't wait. The compliance does.
Medspas have the highest no-show cost in the service industry and the strictest compliance line. Both problems start at the same place: the unanswered first contact.
less likely to convert after the 5-minute mark
If the laser is on or the front desk is checking someone out, a fresh lead goes cold faster than the cream rinses off.
average no-show cost per medspa, $42,640 a year
Empty treatment rooms are the most expensive piece of real estate you own. Without multi-touch confirmation, margins evaporate.
consults aren't actually candidates
Wrong skin type, wrong expectations, wrong medication. Time burned that could have gone to a real candidate, if anyone had asked the right questions upfront.
every vendor touching patient data must sign one
Most chatbots can't sign a proper Data Processing Agreement. We can, and do, before any real patient data flows.
Lead in, prepped patient out. Nothing clinical in between.
What the agent owns and what it deliberately doesn't are written into the contract before anything goes live. The list below is the menu, the diagnostic decides which items end up on the table for your clinic.
Lead qualifier
Asks the questions in the right order: interest, first-time or returning, relevant conditions, timeframe, rough budget. Hands the result to your team scored and ready.
Consult booking
Books straight into Boulevard/Mindbody/Zenoti against the right provider's calendar. Holds the slot only when the lead is qualified. No junk on the schedule.
Prep & reminders
Multi-touch confirmation 7d / 48h / 2h before, with the prep instructions specific to the treatment: no sun, no retinol, no makeup, fasted, etc.
Re-engagement
Dormant leads at 30 / 60 / 90 days get a sequence tuned to their original interest. Quiet, not pushy. Designed to recover a meaningful share of leads that would otherwise go cold.
Human handoff
The moment a question crosses into medical advice or handling of patient data outside the contracted scope, the agent escalates to a named human with full context. No grey area.
Qualified, booked and prepped, in five turns.
Notice what the agent doesn't ask: anything clinical that should come from your provider. Notice what it does ask: only what we need to decide if this is a fit.
Refine Medspa
Auphere Agent · Web + WhatsApp · online
Hi, I'm thinking about laser hair removal for my underarms. What's the price?
Happy to help. A few quick questions first so I quote you accurately and check you're a candidate. Is this your first laser session, or have you done it before?
First time. I do have melasma though. Does that matter?
It can affect which laser we use. Let me hold a free 15-min consult with Dr. Patel, she'll confirm the right approach and quote you on the spot. I have Thursday 4pm or Saturday 11am.
Booked ✓ Sat 11am. I'll send prep notes 48h before. Short version: no sun, no self-tanner, shave morning of.
Your PMS, your CRM, your booking flow.
Every common medspa system is supported. We sign a DPA with every vendor that touches patient data before the agent ever sees a real record.
The three numbers a clinic owner actually watches.
Brackets that hold up against medspa benchmarks for response, conversion and prep-driven no-shows. The diagnostic turns them into the specific targets we sign for in the contract, against your last three months of data.
<1 min
+20% to +35%
−30% to −50%
Honest ranges grounded in industry research. Not guarantees. The diagnostic sets the targets we measure against.
What medspa owners ask before they trust us with leads.
We operate on EU-hosted infrastructure that meets the relevant technical safeguards (encryption in transit and at rest, tenant isolation, audit logging) and use zero-retention LLM APIs. We sign a DPA with every clinic before any real patient data flows through the agent. Your conversation data is never used to train models we sell to other clients. If your operation has specific regulatory requirements beyond GDPR, we'll map them out during the diagnostic and tell you upfront whether we're a fit.
Yes, because the qualification questions are about candidacy, expectations and logistics, not diagnosis. The agent has an explicit "do not advise" perimeter: anything clinical (interactions, dosing, contraindications) hands off to a named human inside your team.
If you run Boulevard, Mindbody, Zenoti, Vagaro, Aesthetics Pro, GoHighLevel or HubSpot, out of the box. Anything else with an API is in scope. The diagnostic confirms the exact integration list before you sign.
Three triggers: anything clinical, anything outside the contracted scope, or anything the client explicitly asks. Escalation goes to a named human inbox or phone with full conversation context. No dropped balls.
The quote comes out of the diagnostic, not off a table. Thirty minutes to look at volume, channels and integrations, and you leave with the scope and the budget in writing: a fixed build fee and a monthly fee to run it. We are rebuilding the public rate card; until it ships, you get your number on that call.
4 to 6 weeks for a single clinic, longer if we need multi-provider routing or deep PMS customization. The diagnostic gives you the timeline in writing before kickoff.
Want a working demo with your protocols?
We can stand up a demo with your treatments and qualifying questions within a week of the diagnostic. No real patient data involved, synthetic data only.