/ Voice + WhatsApp · live in 4–6 weeks
For solo practices and multi-chair clinics
Every overdue patient called. Every chair filled.
Recall, reminders, insurance pre-check and emergency triage, handled in seconds, 24/7. The hygienist's chair stops sitting empty.
You'll talk to an engineer, not a salesperson. We leave with a go/no-go.
[01]The pain
/ Data · 2026 industry surveys
The recall list is the most valuable spreadsheet you never call.
The math is brutal: 20–30% of your patient base is overdue, every empty chair is a fixed cost burned, and nobody on your front desk has the time to chase 600 names. The AI doesn't blink.
of the patient base is overdue for care
Hygiene recalls, post-treatment check-ins, expired insurance benefits. Each one is real revenue sitting in a spreadsheet no human has time to work.
no-show reduction with multi-touch reminders
Three-touch reminder sequences (7d / 48h / 2h) before the appointment cut no-shows in half. Most clinics still do one SMS or none.
of front desk time per insurance check
Verifying benefits manually before each appointment burns hours every day. The agent does it in seconds, and rejects the bookings that won't be covered.
when toothaches actually call
Dental emergencies don't happen on your schedule. Without 24/7 triage, the call goes to voicemail and the patient ends up in someone else's chair the next morning.
[02]What the agent does
/ Scheduling and triage only
Every overdue patient called. Every chair filled.
The agent handles the calling, the recalls and the after-hours triage. The clinical line is drawn in the contract, in writing, before anything goes live. The diagnostic decides which roles below your clinic actually needs.
/ 01
Voice receptionist
Answers in seconds, books cleanings, check-ups and consults on Dentrix/Open Dental/Eaglesoft. Knows your providers, your hygienists and your scheduling rules.
/ 02
Recall & reactivation
Works the overdue list automatically. Personal, calm outreach in the patient's language, with one-tap rebooking. Recovers the recall revenue your team can't get to.
/ 03
Insurance pre-check
Verifies benefits during the booking call. Confirms coverage, surfaces co-pays, and flags out-of-network situations before the patient sits in the chair.
/ 04
Multi-touch reminders
7d / 48h / 2h sequences with one-tap reschedule. Adapted to the appointment type: a hygiene recall pings differently than a root canal.
/ 05
Emergency triage
After hours, a dental-aware triage flow asks the right questions, offers same-day slots when warranted, and escalates to the on-call dentist for true emergencies. The clinical line is hard.
[03]How it sounds
/ Real example · phone
Overdue, verified, booked. One inbound call.
The kind of call that today gets a callback tomorrow (or never). The names are made up; the eligibility check and the booking happen exactly like this.
Your dental clinic
Auphere Agent · WhatsApp · online
Hi, I think I'm overdue for a cleaning?
Hi, let me check. Yes, your last cleaning with Dr. Patel was 9 months ago, you're due. Your insurance covers two cleanings a year and you've only used one, so this would be at no cost to you. Want me to book?
Yes, anything Tuesday afternoon?
Booked ✓ Tuesday 3:00pm with Maya (your usual hygienist), 45 min. I'll send a reminder 48h before with a one-tap reschedule. See you then.
[04]It plugs into your practice management system
/ Dentrix · Open Dental · Eaglesoft · Curve · Carestack · more
Your PMS, your recall list, your insurance flow.
We integrate with all major dental PMS systems via API or, when needed, secure middleware. No double-entry, no manual sync.
[05]What you should expect
/ Ranges · not guarantees
Recall worked, no-shows down, revenue back on the books.
Brackets pulled from dental sector data on recall recovery and no-show reduction. The diagnostic turns them into the numbers we sign for, measured against your last twelve months of PMS data.
−30% to −45%
no-shows in 8 weeks
15% to 25%
of overdue patients reactivated
+$80k to $150k
annual recall revenue recovered
Honest ranges grounded in industry research. Not guarantees. The diagnostic sets the targets we measure against.
[06]Questions dental owners ask
/ Plain answers
What dental owners ask before they hand us the recall list.
For most major US carriers, yes. We integrate with insurance verification APIs and clearinghouses to pull live benefits while the patient is still on the line. For carriers without API access, the agent collects the policy info and flags the verification for your team.
Want to see it work your recall list?
We can stand up a demo on your overdue patients (synthetic data) within a week of the diagnostic. No real PHI involved.